Contact information
Contact Us
We'd Love to Hear From You
Whether you have a question about an order, a product, or simply want to get in touch, we're here to help.
For all enquiries, please contact us at:
We aim to respond within 1–2 business days.
Order Enquiries
If you're contacting us about an existing order, please include your:
- Order number
- Full name
- A brief description of your enquiry
This helps us assist you as quickly as possible.
Socials
Follow NightTide Metal for new releases, behind-the-scenes content and exclusive previews.
Instagram
@nighttidemetal
Business Hours
As an online store, orders can be placed 24 hours a day, 7 days a week.
Customer enquiries are answered during our regular business hours:
Monday – Friday
9:00 AM – 5:00 PM (AEST)
We are closed on weekends and Australian public holidays.
Made in Australia
Every NightTide Metal piece is proudly designed and made in Australia.
Questions & Curiosities
Whether you're wondering about a piece, your order, or anything else, we'd love to hear from you.
Email: hello@nighttidemetal.com